Built by a manager, not a vendor

The Dealership AI Playbook
for Better Daily
Operations

Morning reports. CRM cleanup. Follow-up workflows. The processes that shape the day before the day really starts. This is the system I use at my store to make that work cleaner, faster, and easier to manage.

$ 297
One-time purchase · Instant PDF download · 55+ pages · Free lifetime updates
Buy Now — Instant Download

Includes free updates for life. Buy it once and get future versions as they’re released.

200+
Units Per Month
3hrs
Daily Admin Eliminated
790
CRM Tasks Auto-Cleared
The Problem

Your Best Hours Shouldn’t Go
to Work a System Can Carry

Every morning starts with the same operational drag. Pulling numbers. Checking dashboards. Reviewing inventory. Cleaning up CRM noise. Trying to surface what actually needs attention before the meeting starts.

That’s time that should be going toward coaching, decisions, and deal flow.

30
Minutes Lost Every Morning
The same numbers, the same logins, and the same manual routine. It adds up fast and it slows the whole morning down.
60%
CRM Tasks Are Noise
Closed deals, duplicates, and old follow-up bury the tasks that still matter.
3-5
Deals Lost to Pending Finance
Deals get stuck in finance longer than they should because nobody is tracking that stage clearly enough.
20-30%
Walks Saved by T/O
If no one is flagging missed turns, coaching becomes guesswork instead of process management.

This playbook lays out the operating system behind that work so you can manage it with more clarity and less friction.

$ 297
Less than one deal’s front gross. Built to pay for itself quickly in time, clarity, and recovered opportunities.
Buy the Playbook — $297
What’s Inside

55+ Pages of the
Operating System

This is not a book about trends. It is the system itself: what I track, what I automate, what I keep manual, and what I would build first if I were starting over.

  1. 01The Morning Report Framework — 21 metrics, one page, five minutes. Replace 30-45 minutes of manual data collection with a PDF that's ready before you walk in.
  2. 02The Save-a-Deal Meeting System — 10-minute morning meeting format. Every unsold customer categorized. Every no-T/O flagged. Every pending finance deal surfaced.
  3. 03CRM Task Automation Rules — The three-bucket system: auto-clear, re-engage, needs-attention. Eliminate 60% of daily noise. Surface the 5 tasks that actually matter.
  4. 048 SMS Templates — Re-engagement, be-back, no-show, and manager escalation. Copy-paste ready. Under 160 characters each. Tested and proven.
  5. 05BDC & Follow-Up Workflows — Speed-to-lead monitoring with escalation rules. The 14-Day handoff protocol. Appointment confirmation sequences. 3 real scenarios where AI catches what humans miss.
  6. 06End-of-Day Automation — Desk log auto-fill, pending finance flagging, the daily journal system that gives you operational memory across days.
  7. 07Dealer Trade Paperwork — Two-phase automation that turns 20 minutes of manual data entry into 5 minutes of review.
  8. 0810-Category Performance Review Scorecard — Consistent, data-driven, tied to consequences. Same 10 categories for every rep, every month. A through F.
  9. 09Complete Pay Plan Architecture — 30% commission base, tiered spiffs, fast-start bonuses, employment minimums, and bonus qualifiers that force the right behaviors.
  10. 104-Week Implementation Roadmap — Not "someday." Week by week. What to build, in what order, with realistic expectations for each phase.
  11. 118 Production-Ready AI Prompts — Copy these directly into Claude or ChatGPT. Morning report, save-a-deal, CRM sorting, SMS generation, performance reviews, desk log, EOD journal, appointment confirmations.
  12. 12System Architecture Guide — How the five layers connect: access, extraction, processing, output, delivery. With a visual diagram and practical walkthrough.
  13. 1390-Day Results — Honest before-and-after. Time saved, deals recovered, CRM tasks eliminated, NPS trajectory. What actually changed.
13 Chapters + 3 Appendices

What’s Actually
In It

1
The Problem
The manager trap. Why your best hours go to data collection instead of decision-making.
2
The Stack
Your existing tools + the AI layer. What connects to what. What it actually costs.
3
The Morning Report
21 metrics, one page. How to build your own version from scratch.
4
The Save-a-Deal Meeting
10-minute format. No-T/O flags. Pending finance tracking. Be-back action items.
5
CRM Task Automation
Three buckets. Auto-clear rules. SMS templates. The 14-Day Rule.
6
BDC & Follow-Up Workflows
Speed-to-lead monitoring. Appointment confirmation workflow. The 14-day handoff. 3 scenarios where AI catches what humans miss.
7
End-of-Day Operations
Desk log automation. Pending finance flagging. The daily journal system.
8
Dealer Trade Paperwork
Two-phase automation. Invoice reading. Contact database that builds itself.
9
Performance Reviews
10 categories. A through F. Data-driven. Tied to consequences.
10
Pay Plan Architecture
Commission structure. Bonus qualifiers. Tiered spiffs. Employment minimums.
11
The Daily Operating Rhythm
What every hour looks like when the system is running. 15 minutes of admin. All day on the floor.
12
Implementation Roadmap
4 weeks. Step by step. Common obstacles and how to push through them.
13
What Changed After 90 Days
Honest before-and-after. Time saved, deals recovered, tasks eliminated, NPS trajectory.
A-C
Appendices
8 copy-paste AI prompts. 8 SMS templates. System architecture guide with visual diagram.
The Math

Why $297 Makes Sense

The Playbook
$297
Complete system. Yours forever. Free updates.
2 Hours With a Consultant
$500+
Advice only. No templates, prompts, or operating detail.
One Deal's Front Gross
$3-5K
One recovered deal pays for the playbook 10x.
$3-5K
Per recovered deal
2-3hrs
Saved per day
$20
AI tools per month

If this helps you recover one deal, improve one weak process, or get meaningful time back each day, it pays for itself quickly.

Get the Playbook — $297

Secure checkout via Gumroad. Instant PDF delivery.

Common Questions

Before You
Buy It

"Is this for my size dealership?"
Built at a 200+ unit store, but the frameworks scale. Whether you're running 50 units or 500, the morning report, task triage, and follow-up systems work the same. The tools are the same ones you already have.
"Will this work with my CRM?"
The playbook covers VinSolutions in detail, but the frameworks apply to any CRM. DealerSocket, ELEAD, DealerTrack users have adapted the system. The AI prompts work with any browser-based CRM.
"What if I’m not technical?"
You do not need to code. You need a clear order of operations, the right prompts, and a practical way to implement the pieces that matter first.
What format is the playbook?
PDF. 55+ pages, formatted for both screen reading and printing. Delivered instantly to your email via Gumroad after purchase.
Do I get updates?
Yes. Free lifetime updates. When new chapters, prompts, or frameworks are added, you get the updated PDF automatically through Gumroad. Currently on V2.
What if I want someone to build it for me?
That's the consulting service. Book a free call and I'll audit your operation, map your data sources, and build the automations for your store. Starts at $1,000.
Is there a refund policy?
Digital product, so no refunds. But the 4-week roadmap is designed so you see results by week 1 (morning report alone saves 30+ minutes daily). If you implement chapter 3 and it doesn't save you time, email me.
Is This for You?

Built for Managers
Who Are Deeply In the Work

This is for you if:

  • You manage a dealership doing 100-300 units/month
  • You spend 30+ minutes every morning on reports
  • Your CRM task list is a mess and you know it
  • You want data-driven coaching conversations, not guessing
  • You're open to using AI tools (even if you're not technical)
  • You want a system, not another vendor

This is NOT for you if:

  • You're looking for plug-and-play software
  • You want someone else to build it for you
  • You're not willing to spend 4 weeks implementing
  • You think AI is a gimmick (it's not, but I can't convince you)
  • You're already saving 2-3 hours a day with automation
Who Built This

Not a Consultant.
A Working Manager.

Steven Garcia
New Car Manager · Kia · San Antonio, TX

Army veteran. Over a decade in automotive retail. I run a high-volume Kia store and built this playbook to make reporting, follow-up, and daily operations easier to manage.

Read full bio →

From the Blog

See Pieces of the
System

If you want to see how I think through this stuff before buying the full playbook, start here.

How I Use AI to Run a 200-Unit Kia Store →

How I Automated My Morning Report →

I Had 847 CRM Tasks. AI Cleared 790. →

The Save-a-Deal Meeting Format →

The VinSolutions Automation Stack →

Go Further

Want Me to Build It
With You?

If you want help implementing it, that’s what the consulting page is for. I’ll look at your setup, find the bottlenecks, and help you build the right systems.

See consulting packages → or email coachstevengarcia@gmail.com

Get the Playbook

If You Want a Better Way to Run
the Same Daily Work,
Start Here.

55+ pages. Prompts, templates, workflows, and the systems I would keep if I had to rebuild everything from scratch.

$ 297
One-time purchase · Instant PDF download · Free updates for life
Buy Now — $297 Instant Download

Secure checkout via Gumroad. Instant delivery to your email.

Currently V2. Buy it once and you’ll get the next versions too.